Payment & Shipping
What payment methods are available?
You can pay via PayPal, Klarna, credit card (Mastercard, Visa, American Express, Cartes Bancaires, Maestro), Giropay, Google Pay, Apple Pay, SOFORT-Transfer, iDeal, Bancontact, KBC/CBC, Belfius, eps-Transfer, Prepayment, Przelewy24 and Shop Pay. Let us know if you're missing a payment method.
When will I receive my order?
We ship your products 1-2 business days after we receive your order.
To make the shipping as affordable as possible, we ship the packages with Asendia, DHL and DPD, depending on which country you live in. The exact shipping information will be displayed at checkout, because it depends on which shipping method you choose.
Countries |
Delivery time in business days(estimated time)* |
| Australia | 17-22 (Expr. 7-10) |
| Austria | 1-3 (Expr. NA) |
| Belgium | 5-9 (Expr. 3-5) |
| Bulgaria | 2-4 (Expr. NA) |
| Canada | 6-10 (Expr. 3-5) |
| China | 17-22 (Expr. 7-10) |
| Croatia | 5-9 (Expr. 2-4) |
| Cyprus | 7-11 (Expr. 5-8) |
| Czechia | 3-5 (Expr. NA) |
| Denmark | 7-10 (Expr. 3-5) |
| Finland | 8-12 (Expr. 4-6) |
| France | 5-9 (Expr. 3-5) |
| Germany | 2-4 (Expr. NA) |
| Greece | 7-12 (Expr. 5-7) |
| Hong Kong | 17-22 (Expr. 7-10) |
| Hungary | 5-9 (Expr. 2-4) |
| Iceland | 9-13 (Expr. 5-7) |
| Ireland | 7-11 (Expr. 3-6) |
| Israel | 8-14 (Expr. 7-10) |
| Italy | 8-11 (Expr. 4-7) |
| Japan | 10-14 (Expr. 7-10) |
| Latvia | 8-12 (Expr. 5-7) |
| Lithuania | 7-10 (Expr. 3-5) |
| Luxembourg | 5-9 (Expr. 3-5) |
| Malta | 3-5 (Expr. NA) |
| Netherlands | 5-9 (Expr. 3-5) |
| New Zealand | 17-22 (Expr. 7-10) |
| Poland | 5-10 (Expr. NA) |
| Portugal | 7-10 (Expr. 4-7) |
| Romania | 5-9 (Expr. 2-4) |
| Singapore | 17-22 (Expr. 7-10) |
| Slovakia | 5-9 (Expr. 2-4) |
| Slovenia | 5-9 (Expr. 2-4) |
| Spain | 7-10 (Expr. 5-7) |
| Sweden | 8-11 (Expr. 5-7) |
| Switzerland | 5-9 (Expr. 3-5) |
| United States | 9-13 (Expr. 2-5) |
*Before Christmas, the delivery time can be several days longer, as the couriers are very busy during this time. Please write to us if you have any questions regarding your order.
How much does the shipping cost?
Countries |
Shipping Cost (EUR) |
Minimum Order Value for free Shipping (EUR) |
| Australia | 24,11 (Expr. 84,32) | From 140 |
| Austria | 5,19 (Expr. NA) | From 49 |
| Belgium | 10,49 (Expr. 12,89) | From 65 |
| Bulgaria | 22,49 (Expr. NA) | From 140 |
| Canada | 24,21 (Expr. 65,10) | From 140 |
| China | 11,91 (Expr. 64,07) | From 75 |
| Croatia | 10,49 (Expr. 22,59) | From 65 |
| Cyprus | 23,99 (Expr. 86,19) | From 140 |
| Czechia | 11,06 (Expr. NA) | From 65 |
| Denmark | 10,48 (Expr. 14,78) | From 65 |
| Finland | 11,99 (Expr. 22,49) | From 75 |
| France | 5,99 (Expr. 12,19) | From 49 |
| Germany | 5,79 (Expr. NA) | From 49 |
| Greece | 11,99 (Expr. 48,39) | From 75 |
| Hong Kong | 11,99 (Expr. 64,24) | From 75 |
| Hungary | 9,10 (Expr. 11,12) | From 59 |
| Iceland | 11,99 (Expr. 35,95) | From 75 |
| Ireland | 11,99 (Expr. 30,59) | From 75 |
| Israel | 11,99 (Expr. 47,31) | From 75 |
| Italy | 10,49 (Expr. 12,39) | From 65 |
| Japan | 23,87 (Expr. 64,15) | From 140 |
| Latvia | 11,99 (Expr. 22,49) | From 75 |
| Lithuania | 11,99 (Expr. 22,49) | From 75 |
| Luxembourg | 5,99 (Expr. 11,19) | From 49 |
| Malta | 22,49 (Expr. NA) | From 140 |
| Netherlands | 8,99 (Expr. 10,39) | From 59 |
| New Zealand | 24,14 (Expr. 84,40) | From 140 |
| Poland | 11,99 (Expr. NA) | From 75 |
| Portugal | 11,99 (Expr. 15,99) | From 75 |
| Romania | 11,99 (Expr. 27,30) | From 75 |
| Singapore | 11,99 (Expr. 64,34) | From 75 |
| Slovakia | 8,99 (Expr. 10,99) | From 59 |
| Slovenia | 10,49 (Expr. 13,29) | From 65 |
| Spain | 8,99 (Expr. 14,00) | From 59 |
| Sweden | 10,49 (Expr. 21,89) | From 65 |
| Switzerland | 11,99 (Expr. 74,60) | From 75 |
| United States | 24,08 (Expr. 44,22) | From 140 |
Customs & Import Taxes
The buyer is responsible for all applicable customs and import taxes. Tuf Cookie (Shop) is not responsible for any delays due to customs.
We will ship to more countries later.
Please write us if your country is not listed here:
contact@tufcookie.com