Payment & Shipping

What payment methods are available?

You can pay via PayPal, Klarna, credit card (Mastercard, Visa, American Express, Cartes Bancaires, Maestro), Giropay, Google Pay, Apple Pay, SOFORT-Transfer, iDeal, Bancontact, KBC/CBC, Belfius, eps-Transfer, Prepayment, Przelewy24 and Shop Pay. Let us know if you're missing a payment method.

When will I receive my order?

We ship your products 1-2 business days after we receive your order.

To make the shipping as affordable as possible, we ship the packages with Asendia, DHL and DPD, depending on which country you live in. The exact shipping information will be displayed at checkout, because it depends on which shipping method you choose.

 

Countries

Delivery time in business days

(estimated time)*

Australia 17-22                          (Expr. 7-10)
Austria 1-3                                (Expr. NA)
Belgium 5-9                                (Expr. 3-5)
Bulgaria 2-4                                (Expr. NA)
Canada 6-10                              (Expr. 3-5)
China 17-22                          (Expr. 7-10)
Croatia 5-9                                (Expr. 2-4)
Cyprus 7-11                              (Expr. 5-8)
Czechia 3-5                                (Expr. NA)
Denmark 7-10                              (Expr. 3-5)
Finland 8-12                              (Expr. 4-6)
France 5-9                                (Expr. 3-5)
Germany 2-4                                (Expr. NA)
Greece 7-12                              (Expr. 5-7)
Hong Kong 17-22                          (Expr. 7-10)
Hungary 5-9                                (Expr. 2-4)
Iceland 9-13                              (Expr. 5-7)
Ireland 7-11                              (Expr. 3-6)
Israel 8-14                            (Expr. 7-10)
Italy 8-11                              (Expr. 4-7)
Japan 10-14                          (Expr. 7-10)
Latvia 8-12                              (Expr. 5-7)
Lithuania 7-10                              (Expr. 3-5)
Luxembourg 5-9                                (Expr. 3-5)
Malta 3-5                                (Expr. NA)
Netherlands 5-9                                (Expr. 3-5)
New Zealand 17-22                          (Expr. 7-10)
Poland 5-10                              (Expr. NA)
Portugal 7-10                              (Expr. 4-7)
Romania 5-9                                (Expr. 2-4)
Singapore 17-22                          (Expr. 7-10)
Slovakia 5-9                                (Expr. 2-4)
Slovenia 5-9                                (Expr. 2-4)
Spain 7-10                              (Expr. 5-7)
Sweden 8-11                              (Expr. 5-7)
Switzerland 5-9                                (Expr. 3-5)
United States 9-13                              (Expr. 2-5)

*Before Christmas, the delivery time can be several days longer, as the couriers are very busy during this time. Please write to us if you have any questions regarding your order.

How much does the shipping cost?

Countries

Shipping Cost (EUR)

Minimum Order Value for free Shipping (EUR)

Australia 24,11            (Expr. 84,32) From 140
Austria 5,19                  (Expr. NA) From 49
Belgium 10,49            (Expr. 12,89) From 65 
Bulgaria 22,49                (Expr. NA) From 140
Canada 24,21            (Expr. 65,10) From 140
China 11,91            (Expr. 64,07) From 75
Croatia 10,49            (Expr. 22,59) From 65
Cyprus 23,99            (Expr. 86,19) From 140
Czechia 11,06                (Expr. NA) From 65
Denmark 10,48            (Expr. 14,78) From 65
Finland 11,99            (Expr. 22,49) From 75
France 5,99              (Expr. 12,19) From 49
Germany 5,79                  (Expr. NA) From 49
Greece 11,99            (Expr. 48,39) From 75
Hong Kong 11,99            (Expr. 64,24) From 75
Hungary 9,10              (Expr. 11,12) From 59
Iceland 11,99            (Expr. 35,95) From 75
Ireland 11,99            (Expr. 30,59) From 75
Israel 11,99            (Expr. 47,31) From 75
Italy 10,49            (Expr. 12,39) From 65
Japan 23,87            (Expr. 64,15) From 140
Latvia 11,99            (Expr. 22,49) From 75
Lithuania 11,99            (Expr. 22,49) From 75
Luxembourg 5,99              (Expr. 11,19) From 49
Malta 22,49                (Expr. NA) From 140
Netherlands 8,99              (Expr. 10,39) From 59
New Zealand 24,14            (Expr. 84,40) From 140
Poland 11,99                (Expr. NA) From 75
Portugal 11,99            (Expr. 15,99) From 75
Romania 11,99            (Expr. 27,30) From 75
Singapore 11,99            (Expr. 64,34) From 75
Slovakia 8,99              (Expr. 10,99) From 59
Slovenia 10,49            (Expr. 13,29) From 65
Spain 8,99              (Expr. 14,00) From 59
Sweden 10,49            (Expr. 21,89) From 65
Switzerland 11,99            (Expr. 74,60) From 75
United States 24,08            (Expr. 44,22) From 140

 

Customs & Import Taxes

The buyer is responsible for all applicable customs and import taxes. Tuf Cookie (Shop) is not responsible for any delays due to customs.

We will ship to more countries later.

Please write us if your country is not listed here:

contact@tufcookie.com